Business services

Frequently asked questions

Should I replace my current software?

No, you don't have to!

The power of XA Flow is precisely that you can make all your software packages, applications, favorite apps, online services and big data sources work together in a simple way. You do not need any programming or development knowledge for this. You can use ready-made connectors (API links) from our Marketplace or add your own connector in just a few steps using our Wizard.

For example:
Suppose you are a director/owner of a construction company. That company uses a scheduling app and a timekeeping app in which your employees can track of the hours they work.

Those systems work well in theory, but the problem is that they are not linked together. Therefore, it takes your colleagues a lot of time to manually enter hours from the timesheet app into the scheduling system (or vice versa).

Frustration all around: you have invested heavily in two software packages that do not communicate with each other.

However, some companies use as many as 5 to 10 different software packages that all work independently of each other. Packages that are not linked, but in which (partly) the same data is used. This often means that a lot of data has to be entered manually/ Again, this causes frustration and annoyance.

With XA Flow, these annoyances become a thing of the past. With XA Flow, you can connect these systems to each other effortlessly by means of connectors, which means that the systems can communicate with each other and that data can be exchanged automatically. In short: less time, lower costs and higher productivity!

 

In what kind of industries is XA Flow active?

XA Flow is applicable in any organization. However, our focus is strongly on the business market, education, municipal government and healthcare. Our references include renowned companies and institutions. What do all these companies and institutions have in common? They had several software packages running internally that were not well coordinated and/or paper intensive processes. As a result, there was a lot of wastage in processes (both in labor time and money).

In many of these organizations and institutions, we have started with a Quick Scan. The scan quickly and clearly shows what can be improved and what these improvements will yield. This makes our Quick Scan the perfect starting point for every improvement journey!

 

How does a Quick Scan work?

Every organization and department is different. Therefore, the exact approach of our Quick Scan is always personalized. Together we determine the scope of the scan and the intended results. Support within the organization is essential, which is why we take the time to inform all those involved during a kick-off meeting. Then we get to work; we observe, analyze, map out processes and people visually, and finally we present the findings.

However, this is not where our Quick Scan ends. At this point we have identified the potential for improvement. Now it is time to really help the department or organization on its way. We do this through a Business Case and a plan for the improvement journey. So we not only show what can be improved, but also how the best results can be achieved.

What are connectors?

A connector is basically a ready-made API link. API stands for Application Programming Interface. An API allows other systems and software to provide an "input" to a particular system. This input allows different systems to communicate with each other and exchange data.

To simply explain an API, we often like to make the comparison with a plug and a socket. A socket can be seen as the system or the software. The plug, in this case, can be seen as the API. If the plug fits into the socket, then they can communicate with each other.

 

How does a connector work?

If two systems need to communicate with each other, the system uses a connector (API) to address the other system. The connector is then used to exchange the required data. An API can be developed in a very flexible way, meaning that there are practically no limits in relation to your desired functionality.

Within XA Flow you have access to an extensive Marketplace containing numerous connectors. You can also add a connector yourself with the help of a helpful Wizard, without needing any programming knowledge. Would you rather not have to worry about it? No problem, our XA Flow consultants will help you get started. Creating a custom connector takes 1 - 3 days on average.

Which type of processes can I automate with XA Flow?

XA Flow is an all-encompassing software solution with the ability to fully automate all of your processes.

Our software solution helps you save time and costs so you can fully focus on your core business activities and increase your productivity. XA Flow effortlessly combines the power of your data with automated processes, workflows and communication through various channels. You can use XA Flow to set up and automate billing processes, administrative processes, document processes, sales processes and HRM processes, among other things. But of course also for lead generation, email marketing (Marketing Automation) and scan, document and print processes.

The possibilities are endless! XA-Flow is software-independently and can easily be linked to existing source systems such as CRM packages, financial packages, personnel information systems and document management systems. And of course to scanners and multifunctionals (for input and output management).